eCommerce Platform v2.1 – Smarter, Faster, and More Engaging Ordering Experiences

Discover What’s New in Version 2.1

We’re thrilled to announce the launch of Version 2.1 of the eCommerce platform – packed with exciting new features that make both online ordering and Dine-in (ServUs) experiences smoother, smarter, and more personalized.
Whether your guests order from home or directly from their table, these updates will help you serve them faster, delight them effortlessly, and grow your business with confidence.

eCommerce (Online Ordering) Highlights:

Smarter Upselling – Product recommendations are now shown directly inside product modals, helping customers discover add-ons effortlessly while increasing average order value.
Voucher Flexibility – Customers can now apply discount vouchers before choosing their delivery method, driving higher engagement and conversions.
Faster Ordering Flow – The Add to Cart button is now always visible in all the product’s details tabs, making it easier and quicker for guests to complete their orders.
Automatic Deposit Selection – If an item includes a deposit fee (DRS), it is now preselected by default, ensuring smoother checkouts.
Multilingual Legal Pages – Terms & Conditions, Privacy Policy, and GDPR pages now support multiple languages, enhancing accessibility and compliance.
Multiple Pick-up intervals – ability to select different pickup intervals: 10, 15, 30 or 60 minutes.
Forbidden discounts – discounts are not applied if there are forbidden products or categories.
Payment card validity – added token validity information to saved payment cards.
Improved search functionality – search is prioritizing the results by product name, description, category name and SEO key words.

ServUs (Dine-in) Highlights

Grouped Bill Items – Items in the checkout page can now be grouped by category (Sale Itemizer) for easier reading and cleaner reporting.
Smart Future Orders – Future orders automatically filter items based on availability and pricing rules, ensuring guests can only select what is available.
Future Order Limits – You can now set how many days ahead customers can pre-order, helping you manage demand and stock more efficiently.
Feedback Pop-ups – Guests returning to scan the QR code will see a feedback pop-up about their previous order, boosting engagement and insights.
Cancel orders – Guests can cancel an order if is not yet in preparation status (this functionality requires using the Kitchen Display System).
Simplified confirmation page – remove Location ID and show the order last 3 digits in the confirmation page.
See my orders on the main page – Ability to see my Orders on main landing page (linked to my order in History)
User accepted terms – Ability for users to agree GDPR term and Privacy Policy when accessing the application.
See menu in advance – users can see the menu in advance for up to seven days, without the possibility for ordering.

Why It Matters

These enhancements reflect our commitment to making restaurant operations more efficient while giving your guests a delightful, consistent experience across every touchpoint.
Version 2.1 is live now – bringing smarter upsells, faster flows, multilingual support, and better customer engagement tools than ever before.
Ready to explore the new features? Contact your BitSoft account manager or our support team today!