Keep App – Changelog

Interfaces

• keepapp interface – Raiffeisen card payment – Supports card payments directly from keepapp on Android tablets through NFC, including payment confirmation and tip handling.

Permissions and Settings

• New keepapp permission – New Interface – Supports managing delivery-platform products from the new interface, with a dedicated permission for controlled access.

Fixes

• Booking – moved tables in Table Setup > Layout are not saved and overlap again after refresh – Fixes the way table positions are saved in the reservations layout after being moved.

Security

• 2-FactorAuthentication in keepapp Backoffice – Improves Backoffice access security and makes two-factor authentication easier to manage for users.

POS Operations

• Tip handling on the pre-bill – Clarifies how tips are handled on the pre-bill, making the payment process easier to control.

Reports

• Report translation module – keepapp now supports report translations, making the reporting area easier to use in multilingual environments.
• Copying reports between locations for keepapp Reporting – keepapp now includes a tool for copying reports from one location to another, simplifying administration across multi-location setups.

Performance

• Reduced time for round registration and opening the payment screen – Performance improvements have been added to speed up round registration and the payment screen opening flow.

Control

• Pending unsent products reappear after restart – If an operator was on a ticket containing unsent products, they now reappear after restart, reducing the risk of losing in-progress operational data.

Interfaces

• Integrator menu export from the main location in multiproperty setups – keepapp now supports exporting the menu to integrators from the main location in multiproperty scenarios, simplifying menu administration.
• Product weight displayed in the Wolt app – keepapp now supports displaying product weight in the Wolt app, providing clearer information to the end customer.

Customer Display

• Automatic start for customer display when keepapp starts – keepapp can now automatically launch the customer display together with the application, simplifying startup and improving daily operation.
• Tips for fast food tickets with delayed sending – keepapp now supports tips for fast food tickets with delayed sending, enabling a more flexible operating flow.

Future Orders

• Future orders enabled by default when opening a new ticket – keepapp now enables the future order option by default when a new ticket is opened, making recurring workflows faster.

Loyalty

• Manual Loyalty search right at user level – keepapp now includes a dedicated permission for manual Loyalty search at user level, offering better access control.
• Voucher import from Excel – keepapp now supports importing vouchers from Excel, making voucher administration faster and more efficient.
• Saving card type at transaction level – keepapp now saves the card type at transaction level, providing clearer visibility into payment information.

Fixes

• Upsell – New Admin functionality – Fixed an issue affecting the Upsell module in New Admin, resulting in a more stable administration flow.
• MyGuest – New Admin functionality – Fixed an issue affecting the MyGuest module in New Admin, ensuring proper behavior in the administration area.

KDS

• Condiment group color changes – keepapp now supports color adjustments for condiment groups in KDS, providing clearer visual separation and easier kitchen operation.
• Delivery area displayed in the main KDS – keepapp now shows the delivery area directly in the main KDS, helping teams identify orders and preparation flow faster.

Upsell

• Location filtering by location group – keepapp now includes location filtering at location-group level, offering more flexible and better organized administration.

Fixes

• Differences between payment totals and product totals – Fixed an issue where discrepancies could appear between total payments and total products, improving financial consistency in the system.
• Notifications page access in keepapp New Admin – Fixed an issue where the notifications page could not be accessed from keepapp New Admin, ensuring a more stable administration flow.

Performance

• Performance – keepapp POS – Reduced processing time when entering the payment screen, for a faster and smoother bill closing experience.

Interfaces

• Interfaces – Opera OHIP – Starting with this keepapp version, the authentication type for Opera OHIP has been updated for a more secure integration aligned with the latest Opera technical requirements.

Invoicing Module

• Invoices module – email sending – keepapp now includes the option to automatically send an invoice to a predefined email address within the organization when the invoice is printed.

Audit

• Audit – users – User actions can now be tracked directly in the system for better traceability and stronger compliance.

Upsell

• KDS – keepapp now allows zero-value tickets with voided products to be hidden from KDS, reducing visual noise and helping kitchen teams focus only on relevant orders.

Loyalty

• Loyalty – card assignment – For fast food restaurants, assigning a loyalty card can now automatically open a new ticket, simplifying the workflow and reducing operating time.

Interfaces

• Integrator interfaces – keepapp now supports multiple stores sending orders to a single keepapp location, useful in scenarios with aggregators or multiple platforms centralizing orders into one point.
• Bolt interface – keepapp now includes a menu export button for Bolt, allowing faster menu updates in the Bolt platform.

KDS (Kitchen Display System)

• KDS (Kitchen Display System) – keepapp now supports product-level actions in the main KDS, giving better control over dishes already delivered from the kitchen.
• KDS (Kitchen Display System) – keepapp now allows order colors to change based on the user who picked up the order, making it easier to identify responsibility for each order.

New User Interface

• New user interface – keepapp now includes Excel export for the vouchers page, allowing detailed analysis and reporting on vouchers.
• Fiscal module for France – The France fiscal module interface has been implemented in the new user interface, supporting compliant and centralized management for locations in France.

ORB (Order Ready Board)

• Order Ready Board – Customers using ORB can now display images or presentation videos on the Order Ready Board.

Upsell

• Upsell POS – keepapp now includes the option to hide the Send / Payment button in order to force users to go through all Upsell screens, helping increase the average transaction value.

Loyalty

• Loyalty – Vouchers – keepapp now supports applying a voucher to a product even when it is part of a menu. The system calculates the best option for the customer and adjusts the order structure accordingly.

Interfaces

• Bidirectional interface keepapp – Symphony – From now on, customers who use Symphony as a POS sales system , can synchronize the existing menu in Symphony in keepapp and from keepapp it can be sent to all other sales channels (Ex: Website, integrators …).
• keepapp – Cover Manager bidirectional interface – From now on, customers who use Cover Manager as a booking system have the ability to synchronize both bookings and revenues between keepapp and Cover Manager.

Notifications

• keepapp POS + Backoffice Notification – Starting with this version of keepapp, the customers will be notified in keepapp Pos as well as in Back Office regarding new features in keepapp.
• “New check” notification for fast food restaurants – Starting with this version, the “New check” (checks from Kiosks , Mobile App, Integrators…) notification can be modified so that information related to the transaction type, check number and total appears in the body of the notification..

Call Center

• Loyalty consent fields – operators can view and edit the customer’s loyalty consents directly in the customer window.
• Block duplicate customers – prevent adding a new customer with a phone number that already exists in the system.

Loyalty

• Voucher scanning – the cashier scans the customer’s voucher in the app and it is applied automatically to the bill.
• Automatic customer assignment – when a voucher is used, the customer is automatically linked to the bill.

Dashboards

• New keepapp & Loyalty dashboards – advanced reports and charts on sales and the impact of the loyalty program.

Checks

• Auto-close paid future-dated checks – checks scheduled for a future date that are already paid are closed automatically, without operator intervention.

Interfaces

• Bolt – DRS in menus – for menus that include beverages, the Deposit-Return System (DRS) is displayed correctly in keepapp.

Checks

• Order number in KDS – orders are numbered when they appear in the KDS; on the ORB they display in ascending order.
• Courier code on ORB – display the delivery partner’s order code on the ORB.

Dashboards & Reports

• New dashboards (Superset) – complex reports from multiple sources (keepapp, KeepApp, Firebase, etc.).

Notifications

• Back Office notifications module – customers can receive automated notifications about updates and new features.

Invoices

• Invoice storno – invoices can now be storned (a credit invoice is generated), not just canceled.

Cash Management

• Visible drawer button – the cash drawer can be opened even when it isn’t attached to a workstation or operator.
• Multi-currency – track takings in multiple currencies (RON, EUR, etc.).

Alerts

• Special alerts from Kiosk – if the printer or bank POS at the kiosk is not working, an alert is sent to the cashier’s POS.

Performance improvements

• Fast Food mode – ability to disable certain notifications to increase marking speed.

Cash Management

• Summary report at drawer close – print a summary of all operations at cash-drawer closure.
• Location-level templates – customizable print template per location.

Performance improvements

• Fast Food setup – reduced time to open a check.
• Communication monitoring – automatic monitoring of communication between devices and with the database.

Bug Fixes Cash Management

• Void checks fix – issue with canceling checks in the cash management module has been resolved.