Overview
eCommerce by Breeze is a white-label eCommerce platform specifically designed for restaurants to streamline their online ordering and delivery processes. Our intuitive platform empowers restaurants to create a seamless and engaging online presence, catering to the growing demand for convenient food delivery service
With eCommerce by Breeze, restaurants can enjoy a comprehensive suite of features tailored to their unique needs, including:
- Customizable Online Ordering: Seamlessly integrate our ordering platform into your existing website or build a standalone online ordering page that perfectly aligns with your brand identity.
- Dedicated Delivery Management: Manage your fleet, track order status, and optimize delivery routes with our robust delivery management system.
- Menu Management: Easily create, manage, and update your menu, ensuring that your online offerings reflect your latest culinary creations.
- Order Management: Monitor incoming orders, process payments securely, and manage delivery schedules with our centralized order management dashboard.
- Order Management: Monitor incoming orders, process payments securely, and manage delivery schedules with our centralized order management dashboard.
- Reporting and Analytics: Gain valuable insights into customer behavior, order trends, and revenue growth with our comprehensive reporting and analytics dashboard.
Key Benefits
- Expand Your Reach: Leverage our white-label solution to establish a strong online presence and attract new customers beyond your physical location.
- Increased Efficiency: Streamline your ordering and delivery processes, reducing administrative burdens and ensuring timely fulfillment.
- Enhanced Customer Experience: Provide a seamless online ordering experience, ensuring customer satisfaction and repeat business.
- Cost-Effective Solution: Avoid the substantial costs associated with third-party delivery platforms, while maintaining control over your pricing and margins.
- Customizable Branding: Maintain your brand identity by customizing the platform’s appearance, colors, and logo to match your restaurant’s unique style.
- Monetization Opportunities: Offer premium features or exclusive promotions to generate additional revenue streams.
Target Market
- ·Local Restaurants: Expand their reach and attract new customers through an integrated online ordering solution.
- Regional Chains: Manage a nationwide network of restaurants efficiently with a centralized ordering and delivery platform.
- Hotels and Resorts: Cater to hotel guests with convenient room service ordering and delivery options.
- Food Trucks and Pop-up Restaurants: Establish a digital presence and reach a wider audience through our online ordering platform.
Deployment
Setting up eCommerce by Breeze is effortless. Our cloud-based platform eliminates the need for installation, allowing restaurants to get started quickly and seamlessly integrate the platform into their existing operations.
Product Functionality
Site Personalization
logo, logo position (left or center), colors, fonts
choose order type upfront or at Add to cart
chose if the address should be asked when accessing the site or at Add to Cart (customers can browse items available to delivery on the default location)
3 or 4 items per row (desktop)
3 positions possible to arrange the price and Add to Cart button on the card
3 options to position the price position on the item cart: next to the name, on the bottom left from the Add to Cart, or on the action button
two cart option: dropdown or all-time visible
footer personalization with category links arranged in 2-4 columns
static pages
some static pages – html content
homepage sections for recommended items or offers
homepage designed to promote deals or special recommended items
edit favicon
edit favicon – the icon that is shown in the browser’s tab
thumbnail for sharing on social media
edit thumbnail – image shown when sharing the site on social media
request cutlery
have the option for customers to ask for cutlery in the cart
filter payments per location and order type
you can set rules for payment methods to be hidden for specific locations and order types
multibrand
multiple brands available on the same site, customers can order from different restaurants in the same cart
continuous scrolling catalog
continuous scrolling allows you to jump to the next category without using the navigation on top.
cookie bot
insert cookie bot unique id (in CMS) to get cookie consent dialog from Cookiebot
Carreer
career page and submit a CV
restaurant page
Items
combo menus
buy one get one free offer type (BOGO)
buy one get one free – menu type where all groups include the same items
pizza configurator
pizza half&half configurator
half and half pizza
picture gallery
see multiple images of the same item
change pizza picture for each size-crust
the picture of a pizza changes depending on the choice of combination of size and top
additives, ingredients, and allergens per item
see the allergens for each item and an icon on the card as a reference that this item has some allergens
nutritional info per item
different price per location
the same item can have a different price depending on the location that is delivering to the customer’s address
different price per order type (delivery vs pickup)
the same item can have a different price depending on the type of order (delivery vs click&collect)
different price per city
same item can have a different price for each city
unavailable items if kitchen stock=0
items marked in KDS with stock=0 appear as unavailable on the website
show unavailable items per order type (delivery vs pickup)
items that are available only for an order type show as Unavailable and have a stemple on the cart
offers & deals page
a dedicated page to show offers or deals. The deals page is included in the navigation.
show unavailable items per period
items available starting with a specific hour are shown as unavailable, with a label stating the hour of availability, so the customer would know when he can order.
labels per item (New, Promo, Recommended etc.)
set up stemples on the item’s cart like New, Promo, Recommended, Seasonal etc.
promote items in the homepage
homepage designed to be able to promote special items. The offers are grouped in sections
veggie or hot items icons
veggie and spicy items are signaled with a representative icon in front of the name
open item in modal or page
two ways to open an item: in a modal or on a separate page
sitemap.xml – direct items’ links for sharing
use /sitemal.xml after the http address to access the site map and get all item’s direct links to promote them anywhere
Facebook Commerce Manager – product catalog
option to export the product catalog in the format used by the Facebook Commerce manager
User account
create account
Facebook login
Facebook login makes it easy to use your email and phone from your Facebook account
Google login
easy login with your Google account
save my addresses
save payment cards (tokens) depending on the payment processor
save payment cards (tokens) to simplify the payment process (depending on whether the payment processor supports token payments)
orders history
see the history of orders
replace order from history
you can replace an order from history
feedback from orders in history
you can leave a feedback based on your order
you can promote a link to the site that opens login or register on the landing page
suggest Register or Login in Checkout guest
two types of promos: create an account to get points, and save delivery address
Loyalty
a registered user can have a loyalty program allowing for point accumulation
points redeem (full order payment)
a registered user with an active loyalty program can use his accumulated points to fully pay for an order
a registered user with an active loyalty program can use his accumulated points to partially pay for an order
view loyalty points in my account
see your accumulated points in your account
view loyalty points about to expire
see the points about to expire in the next 30 days
show QR code
show loyalty card QR code, so that the waiter can scan it to identify the customer in the restaurant
Ordering
select the order type before adding items to the cart
ask for the order type before viewing the catalog or at Add to Cart
select order type when accessing the site or at first add to the cart
ask for the order type before viewing the catalog or at Add to Cart
select order type when accessing the site or at first add to the cart
order type change by product availability
if the user wants to order an item only available for other order types, the site will ask the user to change his order type to add the item
location schedule per order type
the restaurant can have different working hours for delivery versus takeaway
identify location based on user address
based on the delivery address the system identifies the restaurant that delivers to that client
ask for delivery time upfront if the location is closed
useful when someone wants to order but the location is not working, so the customer is aware from the beginning of the delivery time
ask for the address upfront or at checkout
ask for the address upfront when there are different products or prices per location
map when adding the address
see your address on the map to confirm the exact location
minimum order per delivery area
you can set a minimum value of the order per delivery area
delivery tax per area
you can set a delivery tax per each delivery area
order value threshold per area to apply delivery tax
you can set a threshold to apply the delivery tax per each delivery area – if the order’s value exceeds the threshold, there will be no delivery tax
cart upsell: add more to get free delivery
if the cart value is below a threshold, a notification informs users to add x lei and get free delivery
future order
order in advance for later or next days
email confirmation
clients receive a confirmation email for each placed order
revalidate the cart if the user changes address or order type
when customers change the order type or delivery address, the cart is validated to identify possible price changes or items that might become unavailable
order status visible to the user
after placing the order, the customer can follow the order status: order received, in preparation, in delivery, delivery done
feedback from email
after delivery, customers get an email and they can submit feedback by accessing a link from that email
contactless delivery
option in checkout for online payment to request contactless delivery
family delivery
site to order large quantities for the next day
Upsell and benefits
based on all items in the Cart and the setup rules, recommend other items
upsell / item recommended on Add to cart
based on the item just added to the cart, customers get other recommended item
combo upsell/recommend missing items to create a combo
if all but one item from a menu /combo are added to the cart, the customer gets an upsell proposal to add the last item and transform all to a menu to get a better deal
combo recognition / propose combo with items from the cart
when all the items from a combo are added to the cart, customers get a proposal to convert all to a menu to get a better deal
vouchers % or value
user vouchers coded or vouchers attached to a registered user account to get a % or a value discount
vouchers for free items
automatic discounts per tiers
get progressive discounts as your cart value increases
Integrations
Google Analytics
Google Tag Manager
Google AdWords
Google AW Conversion
Facebook pixel
Cookiebot
get the cookie consent from Cookiebot
tracking code management
module to manage custom tracking code events to integrate with any 3rd party software
Technical Requirements
Configuration Requirements
Offers
Site content
Site behaviour
Customer’s email
notifications
Online payment
Multilanguage
Design elements (logo, colors, fonts)
During implementation you will have our full support for design and configuration.
Support
Our dedicated customer support team is always available to assist restaurants with any questions or concerns, ensuring a smooth onboarding and ongoing support throughout their journey.
Call To Action
Embrace the future of food delivery and elevate your online ordering experience with eCommerce by Breeze. Contact us today to schedule a personalized demo and discover how our white-label eCommerce platform can propel your restaurant to new heights of success.
