Servus – by Breeze

Product Overview

Introducing ServUs by Breeze, a revolutionary digital platform that transforms the dining experience for both customers and restaurants. With ServUs, guests can seamlessly order their meals directly from their tables using a QR code. This innovative solution eliminates the need for waiters, streamlines order processing, and enhances customer satisfaction

Service to customers is provided when they want it and not when a waiter might be available

Servus can be integrated with other popular POS systems such as Micros, Simphony and can post to many popular PMS Systems.  Please check with Breeze product management team for the latest integration list 

This solution is most highly optimized by the additional integration of Breeze POS and KDS by Breeze (Kitchen Display Service

Restauranteur’s can reap the benefits of reduced staff costs, faster order to table turnaround, greater efficiency and the resulting boost in revenue

  • Tableside Ordering: Guests simply scan the QR code on their table to access the ServUs menu, browse the offerings, and place their orders with ease
  • Seamless Integration with Restaurant POS: ServUs seamlessly integrates with your existing restaurant POS system, ensuring that orders are accurately reflected on the kitchen display and tracked for efficient order fulfillment
  • Secure Online Payment: Guests can conveniently pay for their orders using ServUs’ secure online payment gateway, eliminating the need for cash transactions
  • QR Code Payment for Existing Bills: Guests can simply scan the QR code on their table to pay for their meal, eliminating the need to wait for a waiter to collect payment
  • Fastfood Kiosk Mode: ServUs provides a dedicated fastfood kiosk mode, allowing restaurants to offer a quick and efficient ordering experience for fast-paced meals
  • Hotel Room service: Hotel guests can easily order room service from their smartphones using ServUs, providing a convenient and contactless dining experience

Benefits for Restaurants

  • Improved Customer Experience: ServUs enhances the customer experience by providing a more convenient and personalized ordering process
  • Reduced Labor Costs: By eliminating the need for waiters to take orders, ServUs can significantly reduce labor costs, leading to increased profitability.
  • Increased Order Accuracy: ServUs’ digital ordering system minimizes order errors, ensuring that customers receive the meals they ordered.
  • Enhanced Table Turnover: ServUs can accelerate table turnover rates, allowing restaurants to serve more customers per day
  • Data-Driven Insights: ServUs provide valuable data insights into customer preferences and purchasing behavior, enabling restaurants to make informed business decisions

Benefits for Customers

  • Convenient Ordering: Guests can easily order their meals from their table without having to wait for waiters.
  • Contactless Ordering: ServUs promotes a contactless dining experience, reducing the spread of germs and enhancing safety.
  • Personalized Recommendations: ServUs can provide personalized food recommendations based on a guest’s past orders and preferences.
  • Quick Payment: Guests can seamlessly pay for their orders using secure online payment methods.
  • Enhanced Loyalty Programs: ServUs can integrate with loyalty programs to reward repeat customers and encourage repeat visits.

Target Market

ServUs is ideal for a wide range of restaurants, including:

  • Independent Restaurants: Streamline operations and enhance customer experience for small and independent restaurants
  • Chain Restaurants: Centralize ordering and payment processing for large chains, ensuring consistent standards across locations.
  • Fastfood Chains: Offer a more convenient and efficient ordering experience for fast-paced dining environments
  • Hotels and Resorts: Cater to hotel guests with contactless room service ordering and payment options
  • Cafes and Bars: Provide a more engaging and interactive dining experience for café and bar patrons

Product functionality

Site personalization

filter payments per location and order type

you can set rules for payment methods to be hidden for specific locations and order types


multiple brands available on the same site, customers can order from different restaurants in the same cart

dine-in – order from the table by scanning the QR

order from the table by scanning a QR code, multiple guests can order in the same cart

continuous scrolling catalog

continuous scrolling allows you to jump to the next category without using the navigation on top

cookie bot

insert cookie bot unique id (in CMS) to get cookie consent dialog from Cookiebot

4 ways to display items

list, simple or extended card with picture, large picture card


use profiles to change the behavior and/or appearance based on the RVC

different behavior in the restaurant, kiosk mode, or hotel room service

can be used to order from a table in a restaurant, from a room in a hotel, or as a personal kiosk mode


simple items with pictures, descriptions, and weight

simple items that require no configuration. on click, the item will be added to the cart

configurable items with mandatory and optional modifiers

items that require configuration, choose different options from one or more sections (mandatory – one choice from many, optional – any choices from many)

combo menus, one choice at every step

menus that require configuration, few or many steps, multiple choices at each step, choose one item at each step. Menus can have a price, items can be free or have an additional price

buy one get one free offer type (BOGO)

buy one get one free – menu type where all groups include the same items

pizza configurator

pizza configurator allows to setup sizes, crust types, toppings

picture gallery

see multiple images of the same item

change pizza picture for each size-crust

the picture of a pizza changes depending on the choice of combination of size and top

additives, ingredients, and allergens per item

see the allergens for each item and an icon on the card as a reference that this item has some allergens

nutritional info per item

nutritional declaration available on each item

promo price (strikethrough) on the item’s card

on the item card, see a strikethrough price (the base price) and the real (promotional) price on the button

different price per location

the same item can have a different price depending on the location that is delivered to the customer’s address

different price per city

the same item can have a different price for each city

unavailable items if kitchen stock=0

items marked in KDS with stock=0 appear as unavailable on the website

labels per item (New, Promo, Recommended, etc.)

set up stemples on the item’s card like New, Promo, Recommended, Seasonal, etc.

labels per item (New, Promo, Recommended, etc.)

set up stemples on the item’s card like New, Promo, Recommended, Seasonal, etc.

veggie or hot items icons

veggie and spicy items are signaled with a representative icon in front of the name

User account

create account

create an account to remember addresses and cards, get loyalty benefits

Facebook login

Facebook login makes it easy to use your email and phone from your Facebook account

Google login

easy login with your Google account

save my addresses

save frequent addresses in your user account to simplify next orderings

save payment cards (tokens) depending on the payment processor

save payment cards (tokens) to simplify the payment process (depending on whether the payment processor supports token payments)

orders history

see the history of orders

feedback from orders in history

you can leave a feedback based on your order


points accumulation

a registered user can have a loyalty program allowing for point accumulation

points redeem (full order payment)

a registered user with an active loyalty program can use his accumulated points to fully pay for an order

points redeem (partial order payment)

a registered user with an active loyalty program can use his accumulated points to partially pay for an order

View loyalty points in my account

see your accumulated points in your account

view loyalty points about to expire

see the points about to expire in the next 30 days

show QR code

show loyalty card QR code, so that the waiter can scan it to identify the customer in the restaurant


single ordering or dine-in experience

order and pay mode or multiple orders and pay at the end

pay only for me, for the entire table, or choose bills

at payment, the user can choose to pay his bill, the entire table, or select only a few

recalculate automatic discount based on final payment value

the more you pay the bigger the discount (if the automatic discount is active)

automatic service charge/taxes

percent or fixed value charges added to the bill

pay or order

ask the user what to do: order or pay directly

language identification

identify browser language and match it with the site’s available languages

dark mode

dedicated designed dark mode for user preference


feedback after payment

Upsell and benefits

upsell / items recommended based on the cart content

based on all items added and the setup rules, customers’ other items recommended in the cart

upsell / item recommended on Add to cart

based on the item just added to the cart, customers get other recommended item

combo upsell/recommend missing items to create a combo

if all but one item from a menu /combo are added to the cart, the customer gets an upsell proposal to add the last item and transform all to a menu to get a better deal

combo recognition / propose combo with items from the cart

when all the items from a combo are added to the cart, customers get a proposal to convert all to a menu to get a better deal

vouchers % or value

user vouchers coded or vouchers attached to a registered user account to get a % or a value discount

vouchers for free items

user vouchers coded or vouchers attached to a registered user account to get a free item

automatic discounts per tiers

get progressive discounts as your cart value increases


Google Analytics

Google Tag Manager

Google AW Conversion

Facebook pixel


get the cookie consent from Cookiebot

tracking code management

module to manage custom tracking code events to integrate with any 3rd party software

Target Market

Setting up ServUs is straightforward. Our cloud-based platform eliminates the need for installation or configuration, allowing restaurants to get started quickly and seamlessly integrate the platform into their existing operations.

Technical Requirements

Runs in browsers e.g. Chrome, Edge, Firefox, Safari on mobile phones

Technical Requirements

Runs in browsers e.g. Chrome, Edge, Firefox, Safari on mobile phones

Configuration requirements

  • Product catalog – all item’s content: categories, pictures, description, pricing, weight, allergens, ingredients and additives, nutritional declaration
  • Offers
  • Site content
  • Site behavior
  • Customer’s email notifications
  • Online payment
  • Multilanguage
  • Design elements (logo, colors, fonts)

During implementation, you will have our full support for design and configuration.


Our dedicated customer support team is always available to assist restaurants with any questions or concerns, ensuring a smooth onboarding and ongoing support throughout their ServUs journey

Call to Action

Elevate your restaurant’s service and customer experience with ServUs, the revolutionary digital ordering platform that streamlines operations, enhances guest satisfaction, and drives business growth. Contact us today to schedule a personalized demo and discover how ServUs can transform your restaurant into a digital dining destination

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