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Laurent Michaud

Laurent Michaud, Vice-President of Global Sales at Bit-Soft SA, is a seasoned executive with over 20 years' experience in the hotel and restaurant sector. A former MBA student at IMHI (Cornell University - ESSEC Business School), he excels at driving growth and operational excellence

Successfully Managing a Multi-Site Foodservice Business: Strategies and Solutions

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Introduction In today’s dynamic retail landscape, managing a multi-site restaurant business is a complex and multifaceted challenge. With geographically dispersed sites, each location brings its own set of challenges, from managing inventory to preserving brand identity. However, one of the keys to mastering this complexity lies in choosing the right point of sale (POS) system. […]

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Understanding and adopting SmartPOS terminals

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Introduction In a world where technology continues to transform the way we consume, the foodservice industry is no exception. At the heart of this digital revolution is the “point of sale terminal” (POS), a tool that has evolved far beyond its simple function of recording sales. SmartPOS terminals”, the latest innovation in cash registers, no

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The Digital Revolution in Foodservice

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Introduction In the foodservice sector, the importance of digital is growing significantly. Today’s customers are looking for fast, tailored experiences that can be accessed through a variety of channels, including mobile apps, kiosks, online ordering and more. This evolution, spurred on by the COVID-19 pandemic, underlines that the adoption of digital technologies is no longer

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Automation in Hospitality

Re-Inventing your Restaurant with Technology

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Introduction In the competitive world of foodservice, efficiency and innovation are key to standing out from the crowd. Restaurants seeking to thrive in this competitive environment must constantly explore new ways to manage their day-to-day operations. One of these revolutionary solutions is the adoption of a modern point-of-sale (POS) system, which simplifies transaction management and improves the

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